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Problems

  • How to change User Log-in Password?

    A:When the Optical Modem is connected to a PC, please use 192.18.1.1 to log in to the Optical Modem.

    The Log-in Account and Password are included in the Label Information at the rear. Click on the top right corner of the Main Page to finish the relevant configurations. In the following interface, please revise the log-in password of the device. 

  • How to change WIFI Name and Password of the Optical Modem?

    A:When the Optical Modem is connected to a PC, please use 192.18.1.1 to log in to the Optical Modem.

    The Log-in Account and Password are included in the Label Information on the rear side of the device. After a successful log-in, directly click the WI-FI Icon  and change the corresponding WI-FI parameters as shown in the Picture below. 

  • How to bound E-surfing Gateway APP? What are the Matters Needing Attention?

    A:As the first intelligent gateway released by China Telecom, E-surfing Gateway supports corresponding binding and management related to Mobile Phone App.

    After this device is normally enabled, E-surfing Gateway App can be downloaded through scanning a QR Code on the front side of the device. Then, please use the APP to finish corresponding binding operation by following the relevant prompts.

    Note: Please do not change this WIFI and Log-in Information of the device before a successful binding has taken place. 

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